In this webinar, Donna Goestenkors, CPMSM, President of Team Med Global Healthcare, covers how to separate your emotions from the facts at hand, identifies seven traits to increase self-awareness and bring balance to your team interactions, and instructs on strategies that allow you to remain professional in the face of conflict.

Click here to download the program material.

Click here to download the certificate.

Click here to access the recording.

If you require a NAMSS credit certificate, please email, and include your name, the name of the program attended, and the program date.