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IntelliSoft Group Leadership Team

IntelliSoft Group’s executive management team is committed to delivering the most innovative technology solutions that solve many challenges the global healthcare community faces. They guide our focus on inspiring confidence in our customers and becoming an indispensable component in the overall goal of increasing the quality of patient care.

The executive team meets IntelliSoft’s goals and objectives by creating a corporate culture based on the highest ethical standards.

Credentialing Company Leadership
Michael Melville
Chief Executive Officer
Mike joined IntelliSoft in August 2008, bringing almost 20 years of healthcare industry experience. Prior to joining IntelliSoft, Mike spent almost 15 years with Bionostics, Inc., which develops and manufactures quality control, calibration, and calibration verification products for clinical laboratories, diagnostic companies, and the hospital market. He served as the General Manager in the RNA Medical Division, a developer of control materials, linearity kits, blood collection tubes, CLIA-waived analyzers, statistical services and other unique offerings.

Mike earned an MBA in Marketing from Boston College, and a Bachelor’s degree in Health Services Administration from Providence College.

“IntelliSoft maintains a fixed goal and a clear picture for solving the many challenges faced by the credentialing community at large. The IntelliSoft team can tell you where we are going and what we plan to do along the way. That’s how we inspire confidence in our customers.”
~ Mike Melville

Mitch Martin
Mitch was promoted to the position of President at IntelliSoft Group after leading our Sales and Marketing through a period of rapid growth over the last two years. Mitch has been serving the healthcare markets for more than 25 years, making significant contributions at companies such as Bionostics, Immunodiagnostic Systems, AlliedBarton Security Services and Thermo Fisher Scientific. He is an experienced executive and vice president having overseen Sales, Marketing, Business Development and Operations during his tenure in the industry. His leadership, business acumen, character and integrity will lead IntelliSoft Group moving forward.
Mitch holds a Bachelor’s degree from the University of Nebraska in Biology and Medical Technology. He has also completed Duke University’s, Fuqua School of Business, Executive Management Program.

“IntelliSoft Group continues to evolve, staying ahead of the credentialing industry reforms and changes, so we can remain the leader in this space.”
~ Mitch Martin

Karen Roy
Director of Operations
Karen is the newest member of IntelliSoft’s leadership team, joining us in October 2018. She has been serving the healthcare industry for over 20 years working at Emerson Hospital in Concord, MA – a full-service, 179-bed medical center with over 600 primary care doctors and specialists.

During her tenure at Emerson, she worked in various capacities within fiscal services, quality, education and credentialing. Most of her time was spent in credentialing where her role evolved over the years. Achieving successful regulatory reviews as well as co-leading the implementation of a new credentialing software tool, Karen continuously set a high standard for excellence. In addition, one of her most significant accomplishments was creating a standardized medical education program for the hospital. Throughout this three-year project, she worked closely with the hospital’s Director of Medical Education and the Massachusetts Medical Society. The ultimate result was a six-year re-accreditation cycle.

“I look forward to using my skill set as an experienced medical staff professional to provide superior customer service and make a positive impact on product development.”
~Karen Roy

Marcia Wessell
Director, Marketing Communications
Marcia began her career at IntelliSoft in November 2012. Prior to joining the company, Marcia spent 10 years as Senior Marketing Manager at HCPro, Inc., a publishing company that provides integrated information, education, training and consulting products and services in the areas of healthcare regulation and compliance. Marcia is a graduate of Suffolk University where she earned the School of Management Highest Class Honor Award.

“The IntelliSoft team works extraordinarily hard to focus on the specific needs of each customer knowing that the ultimate goal of providing a quality software product and superior customer service is in ensuring quality patient care.”
~ Marcia Wessell

Mike Aha
Director, Development
Mike joined IntelliSoft Group in 1999. Since then, he has successfully built and grown our technology development and technical support teams. An experienced software application developer in a diverse range of applications—including physician credentialing, CRM, point of sale/inventory, and job search tracking—Mike has almost 30 years of technology and product management experience.

Prior to joining IntelliSoft, Mike held positions at New England Mobile Communications and Time Warner Wireless.

Mike is a graduate of the Worcester Polytechnic Institute.

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