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Service Model

Commitment to Success.

We start by listening. To your needs, your goals, how you run your business.

Our Product Specialists will recommend solutions based on your unique needs and illustrate the impact on your current processes.  You will understand exactly how your medical credentialing processes will be improved and where you will find Return on Investment.

While implementing your solution you’ll meet with our Customer Success Managers and Trainers, who will help you get the most out of your new IntelliSoft software, ensuring proper onboarding, data migration, and user adoption.

Finally, you’ll get ongoing support from our U.S.-based Services Team, who will help you with upgrades and conduct ongoing system reviews to ensure you are maximizing the benefits of your solution.

Provider Credentialing Service Model

Our Proven Process.

Requirements
  • Product Info & Feasibility
  • Demos (POC)
  • SOW-Q
  • Proposal/Quote
  • Contract/Agreement
Agree On Solution
  • Discovery & Training
  • System Design (Consulting)
  • Business Process (BA/BPM)
  • Data Integration
  • Data Migration
  • Configure, Build & Test
Deliver Solution
  • Installation
  • Training
  • User Adoption & UAT
  • Performance Tuning
Ongoing Support
  • Technical Support
  • Upgrades
  • Customer Satisfaction
  • Account Management
  • System Reviews

Why Choose Our Service Model?

We are one of the longest tenured companies in the Medical Credentialing market with nearly two decades’ experience. We maintain a sharp focus on our Customer’s needs, and our Service Model guides them through this path to Success.

Understanding Requirements – From product information and feasibility, to ultimate selection, our Service Model empowers your team to interact with us for optimal results.

Agree On Solution – From your discovery sessions straight through system configuration, our Service Model gives you the resources and tools to get the System right.

Deliver Solution – From installation or set-up, to tuning, our Service Model drives rapid user adoption.

Ongoing Support – From customer or technical support, to account management, our Service Model delivers exceptional value and Customer satisfaction.

View System Demo
Provider Credentialing Services Model

Explore the possibilities.